Terms and Conditions

Acceptance

It is important that you read all the following terms and conditions carefully. This Terms of Use Agreement (“Agreement”) is a legal agreement between you and the Patient Voices Network (PVN). It states the terms and conditions under which you may access and use the website and all written and other materials displayed or made available through the website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software and code (the “Content”). By accessing and using the website, you are indicating your acceptance to be bound by the terms and conditions of the Agreement. If you do not accept these terms and conditions, you must not access or use the website. The Patient Voices Network may revise this Agreement at any time by updating this posting. Use of the website after such changes are posted will signify your acceptance of these revised terms.  

General Content

Content (articles, text, photographs, images, illustrations, audio clips, video clips, computer software and code) provided on, or accessible through the Patient Voices Network website are general information and for reference purposes only and should not be considered as specific medical advice. For specific medical opinions, please consult your physician. Organizations and individuals assume all responsibility for using and/or relying on the content they may access though the Patient Voices Network website.  

Copyright and Intellectual Property

The content (articles, text, photographs, images, illustrations, audio clips, video clips, computer software and code) contained in the Patient Voices Network website is copyrighted and may not be copied or published, modified, reused, reposted or distributed without express written permission of the Patient Voices Network, except where specified otherwise.

Individuals and organizations are granted limited license to display, reproduce or print non-copywritten content published on the Patient Voices Network website provided the information is not modified in any manner without permission, that applicable notices and disclaimers are accepted and that all proprietary notices are retained. The use of information accessed through the Patient Voices Network website for commercial purposes without written permission from the Patient Voices Network is prohibited. The Patient Voices Network retains all intellectual property rights on all information contained within our website.  

No Endorsements

Unless specifically stated, the Patient Voices Network does not recommend or endorse any specific brand of products, services, procedures or other information that appears or that may be advertised on the website. 

External Links and Agreements

All links to other websites within the Patient Voices Network website are provided as potential references that may be of interest to you. The Patient Voices Network does not assume any responsibility for the accuracy, appropriateness, or security of the information contained within these sites or additional links contained within these sites. The Patient Voices Network does not endorse the viewpoints expressed on these sites.  

Submissions

The website provides features which allow you to post messages and content to designated areas on the website, to participate in discussion groups, to interact with the Patient Voices Network and other users and to upload files, documents, or other materials (“Submission(s)”). The Patient Voices Network does not control the content of any Submissions and has no obligation to monitor the Submissions. While the Patient Voices Network may attempt to delete insulting, offensive or inaccurate communications of which it is notified, it cannot prevent them and may not catch them before they cause damage, and is not responsible for such damage. However, the Patient Voices Network reserves the right at all times to disclose any information necessary to satisfy any law, regulation, or governmental or law enforcement request, or to edit, refuse to post or to remove any Submission, in whole or in part, that, in the Patient Voices Network’s sole discretion, are objectionable, inaccurate, misleading or in violation of the Agreement. The Patient Voices Network will fully cooperate with any legal obligation to disclose the identity of anyone posting threatening, libelous, obscene, pornographic, profane or otherwise offensive or illegal materials. You acknowledge that you alone are responsible for the content of your Submissions and the consequences thereof. 

Passwords

You are responsible for maintaining the confidentiality of the password you use in association with your account and are responsible for all activities that occur under your user name and password. You agree to notify the Patient Voices Network immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. The Patient Voices Network will not be liable for any loss or damage arising from our failure or your failure to protect your password or account information.

Limitations of Liability

Under no circumstances shall the Patient Voices Network (including its directors, officers, employees, contract personnel or consultants) be liable to any individual or organization for:

  1.  Any direct, indirect, special, or consequential damages including loss of profits or loss of business opportunities that may result from access or use of the Patient Voices Network website or information contained within the website, including the use of any services or products, or your reliance on medical or treatment information provided on or through our website, or that results from mistakes, omissions, interruptions, deletion, or corruption of files, errors, defects, delays in preparation or transmission or failure of performance; and
  2. Any loses or expenses (including legal fees) arising out of or in connection with any allegation, claim, suit or other proceeding based on a contention the use of the Patient Voices Network website or information contained on the website by any individual or organization infringes the intellectual property rights or contractual rights of any third party.

The Patient Voices Network also expressly disclaims any and all liability for the acts, omissions and conduct of any third-party user of the website, or any advertiser or sponsor of the website (“third-party”). Under no circumstances shall the Patient Voices Network, (including its directors, officers, employees, contract personnel or consultants) be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions or conduct of any third-party, and (ii) any access, use, reliance upon or inability to use any materials, content, goods or services located at, or made available at any website linked to or from the website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Patient Voices Network knew of or ought to have known of the possibility of such damages. 

Indemnification

Individuals and organizations agree to indemnify the Patient Voices Network (including its directors, officers, employees, contract personnel or consultants) from and against any and all third party claims, demands, liabilities, costs - including legal fess, resulting from a breach of any of the provisions of the Terms and Conditions.

Warranty

The Patient Voices Network (including its directors, officers, employees, contract personnel or consultants) provides the website and content contained on the website on an "as is, where is" basis and does not make any express or implied warranties, representations, endorsement, or conditions with respect to the content published on the website, including without limitation, warranties as to the merchantability, operation, non-infringement, usefulness, completeness, accuracy, currentness, reliability, and fitness for a particular purpose.

Further, the Patient Voices Network does not represent or warrant that our website will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. Individuals and organizations take sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

You acknowledge and agree that your access and use of the website and the content is entirely at your own risk and liability.

Unlawful or Prohibited Use

As a condition of use of this website, individuals and organizations agree not to use the services provided by this site for any purpose that is unlawful or prohibited by the terms and condition of this on-line agreement. Individuals and organizations agree not to attempt to gain unauthorized access to services provided through this website, other user accounts, computer systems, or networks connected to this website through hacking, password sniffing, or any other means.  

Jurisdiction

The Patient Voices Network is located in British Columbia, Canada and the Patient Voices Network website is managed within British Columbia, Canada. This on-line agreement and any disputes or actions arising from the access of the Patient Voices Network website or information contained on the website shall be governed by the laws of British Columbia, Canada and the federal laws of Canada applicable therein.

The information, products, or services described within the Patient Voices Network website may or may not be available or applicable outside British Columbia, Canada. Please be aware of the laws of your location or that otherwise may apply to you in relation to any of the matters described within our website.

Unofficial document if printed. Changes may be made to the terms and conditions contained in this document at any time by the Patient Voices Network without notice. Upon accessing our website you are agreeing to review the terms and conditions contained in this document on a regular basis and your continued access and use of information contained within the website will constitute your agreement to agree to any such changes.

Privacy Statement

Any personal information that you voluntarily provide through the completion of electronic forms on our website is collected and maintained in compliance with the British Columbia Personal Information Protection Act. Personal information collected is used only for the purpose(s) for which it was collected, and the Patient Voices Network does not disclose this information to other organizations or individuals, except as authorized by law. You may request information collected that is not deemed personal information (e.g., attendance at training sessions and courses) be shared with an employer or accrediting agency. 

Website

When you visit our website the server may automatically collect and retain a limited amount of information essential to the efficient operation of the site. These web log files help us determine the areas of our website that are being viewed the most and provide us with statistical reports that are used to help us improve our site. The following information about a visitor is collected:

  • Internet Protocol (IP) address and hostname of your computer
  • The type of browser used (e.g. Internet Explorer, Netscape Navigator)
  • Computer's operating system (e.g. Microsoft Windows 2000, Microsoft Windows XP Pro)
  • Referral Site (the site you came from when you entered our site)
  • The date and time of your visit
  • Requested filenames, query string and bytes sent for the request
  • Request protocol (e.g. HTTP, HTTPS), request method (E.g. POST, GET)
  • Requested server port
  • Status of your request

Email

The Patient Voices Network website is a public site and as such is not restricted only to users with an authorized user ID and password. As a result, any email messages sent to us though email addresses available on our site could potentially be intercepted on their way to intended recipients. The Patient Voices Network will not be responsible for any damages suffered by organizations or individuals as a result of information that is sent via email to the Patient Voices Network, or for any errors or changes made to information that is transmitted to the Patient Voices Network. 

Employees' Responsibilities

The employees of the Patient Voices Network are responsible for maintaining the confidentially of all personal and personal health information to which they have access.

Requests for information from the Patient Voices Network website should be directed in writing to connectatpatientvoices [dot] ca